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About Chris Crum

Chris is a content coordinator and staff writer for SmallBusinessNewz and the iEntry Network. Subscribe to SmallBusinessNewz RSS Feeds.
New Facebook Feature Helps Businesses With Customer Service
Facebook has a new customer service feature for businesses pages

Page admins can also reportedly search through their existing saved replies

How Small-Business Friendly Is Facebook?
Boost Your Business

Facebook Wants Businesses To Do More

Square Expands ‘Square Cash’ To Business Level Processing
Individuals aren’t the only ones who don’t like checks
5 Comments

ou can claim a $Cashtag in the Square Cash app or by going to cash.me.

Small Business Franchises Projected To Spend 1/2 Of Their Ad Budgets Online
Franchises are one of the most distinctive SMB segments
5 Comments

Many franchise SMBs work with digital or advertising agencies

Google Talks Small Business Growth And the Internet
Consumer Watchdog talks Google hurting competition
3 Comments

Google held in event in Brussels this week, along with small businesses, European Commission officials, European parliamentarians, business associations and others. …

Where Are Small Businesses Spending Their Marketing Budgets?
Are you paying enough attention to mobile?
5 Comments

Microsoft is sharing some survey results from BIA/Kelsey about small businesses. The results were presented at the ILM West conference …

Small Businesses Not Utilizing Social Media Like They Should
Study looks at some numbers
5 Comments

According to a new study, 67% of small business owners won’t invest in social media in 2012. All Twitter is …

Google Checkout No More. Google Wallet Takes Over.
Is this the right decision?
2 Comments

Google announced that it is dropping Google Checkout, and will be transitioning it to its newer product Google Wallet. Google …

84% of Organizations Use At Least One Cloud App
What’s the hold up for small businesses?
1 Comment

Is everything moving to the cloud? According to a recent poll by CDW, 84% of organizations say they employ at …

Using Google+ For Business
Pages and Beyond
4 Comments

Google+ has been a useful business tool since it was launched. Immediately, people started following relevant people and adding them …

Google Launches AdWords SMB Partner Program
Aimed at connecting advertisers with partners
4 Comments

 Google announced a new partnership program for AdWords advertisers that is designed to help small and medium-sized businesses reach new …

Google and AmEx Do Small Business Contest for Free Advertising
Submit a video
3 Comments

Google introduced a new program in partnership with American Express called My Business Story. This lets small businesses tell their …

Small Business Optimism Lowest of the Year
Wells Fargo shares survey results
3 Comments

There’s a new small business owner optimism survey out from Wells Fargo, and it’s not the prettiest.  Small business owner …

Facebook Expected to Give Small Businesses Free Ads
Program to start next month
3 Comments

Facebook is giving small businesses free advertising, according to a report from the Wall Street Journal.  Word is that Facebook …

Google Wallet Finally Launches
New way to accept payments
2 Comments

Back in May Google announced Google Wallet, the company’s efforts to try and change the payments industry. While Google is …

Most Businesses Unprepared for Data Disasters, Says Survey
Most "simply haven't thought about it"
1 Comment

New research from Carbonite finds that the majority of small businesses are not prepared for a data disaster. "Disaster is …

Getting Back Into Google’s Good Graces
Google improves the reconsideration process
6 Comments

A lot of businesses have struggled with search, and sometimes make mistakes that pretty much render them invisible in the …

New APIs from Payvment May Help You Do Business on Facebook
Payvment launches Open Payvment
3 Comments

Payvment, a company that operators a social commerce platform for businesses to sell goods though Facebook has some new APIs …

Business Benefits of LinkedIn Cause Feature
Adding skills will help you come up in searches
2 Comments

You probably already recognize LinkedIn as a powerful tool for business. While other social networks like Facebook, Twitter and Google+ …

25% of Small Businesses Have Virtualized Servers
Saved money as a result
1 Comment

A new report finds that a quarter of small businesses have virtualized their servers, and that most have already realized …

BIA/Kelsey: Only 30% of Marketing Budgets Will Go to Traditional Advertising by 2015
Highlights of spending forecast

BIA/Kelsey has put out a new U.S. spending forecast, saying that small and medium-sized businesses will continue the recent trend …

Daily Deals: Groupon Down, LivingSocial Up, Facebook Out
Facebook abandons daily deals, but keeps check-in deals
3 Comments

The daily deals space is getting quite interesting, and is one that local businesses ought to pay attention to.   …