June 26, 2017
About Manav Gupta
Manav Gupta joined Verifi, Inc. in 2015 as Vice President of Issuer Products. Prior to joining Verifi, Manav was Director of Business Products at PayPal, responsible for the Resolutions and Protections platforms and the Voice of the Customer initiative.

The Post-EMV Friendly Fraud Epidemic

May 12, 2016 Manav Gupta

A recent report by CBS showed that 86 percent of consumer chargebacks are deliberate. This is a growing trend of friendly fraud—where consumers make a purchase online and then request a chargeback from the issuing bank after receiving the goods or services they ordered. Instances of friendly fraud tend to […]