Confirming New Employees’ Dedication
Or at least their ability to do math

Getting rid of employees is sometimes all about saving money, and given the economy’s current state, saving money is vital.  …

How Well Are You Covering Your Niche?
Perhaps your niche is narrower than you realize.

The other day I discussed why you shouldn’t ignore part of your market. I basically ranted about being tall and …

Franchising: Shortcut to Ownership
But is it a good option?

The benefits of buying a franchise are self-evident. A franchisor has already been through the testing phase and has discovered …

Getaways On The Minds Of Small Businesses
Summer vacations planned by 3 out of 5

Despite the continued abuse consumers take at the gas pump, roughly the same percentage of small business owners who took …

Do You Mix Business with Pleasure?
What Kind of Vacation are you taking?

The economy doesn’t seem to be discouraging small business owners from taking vacations. According to a survey conducted by American …

Tough Time To Be Unhappy At Work
Ready to quit? Plan ahead, because it's not a great time

The so-called Generation X thirty- and young forty-somethings may want to bail out of the corporate world to be entrepreneurs, …

Don’t Overlook Part of Your Market
They have money that you could be making.

Keeping with the spirit of finding business lessons from the customer role, I want to raise a point about something …

You are Your Own Best Advisor
Business lessons are everywhere.

Everybody is a customer. That includes you. No matter how much or how little shopping you do, you must be …

Showing Your Customers That They’re Important
After all, it is the truth.

I’ve been writing a lot lately about treating customers right because I feel that a business that can put themselves …

Avoiding Customer Deception
If they don't trust you, why would they come back?

Perhaps deception is a strong word, because I don’t think that it is always intentional, but misleading customers is just …

Management Style Comparison from a Musical Conductor

This is my favorite thing that I filmed on my trip to Israel a few weeks back for FastCompany.tv. What …

Keep Your Customers Comfortable
...if you want them to come back to your store.

Here’s a question for the brick and mortars. Are you providing a comfortable environment for your customers? Temperature As we …

Internet Myths Revealed Part Two
Be careful what you believe...

We previously discussed and exposed Justin Kitch’s first 5 myths concerning the Internet and business. Although we’re not trying to …

It’s Now Easier Being Green
Someone tell Kermit the Frog...

Going green is becoming quite trendy it seems, and luckily it is a noble trend, and one that can have …

Reputation Management and SEO Are Not the Same Thing

For once, the (semi-)mainstream media (almost) gets it right. Chris Wilson, editorial assistant at the Washington Post-owned Internet magazine Slate, …

Internet Myths Revealed Part One
Don’t be afraid of the Web…

While the BigFoot myth continues to bring debate, the Internet myths that have plagued you with questions for so long, …

Women Entrepreneurs – The Real Economic Stimulus Package
From construction businesses to IT consulting...
1 Comment

Women are starting businesses like they’re going out of style and the people behind the "Make Mine a Million $ …

Healthcare Presses Expensively On Small Business
The costs add up to more than money
1 Comment

High costs not only took a toll on the coverage offered to small business employees, but on the health of …

Report: Tech Entrepreneurs Not Too Young
Take it as good news for everyone not in college
1 Comment

Imagine a roomful of Silicon Valley entrepreneurs, and you’ll probably see a bunch of Mark Zuckerberg look-alikes.  New data shows …

What Do You Know About Workers’ Comp?
Survey says not much.

Do you understand your workers’ compensation insurance coverage? If you don’t, you’re not alone. A recent survey conducted by EMPLOYERS …

Watch Out For Web Analytics Gotchas
The key: plan out what you want to see

Used properly, web analytics provide tremendous insight into one’s visitors. As a small business person, it’s important to avoid the …

Online Communities Creating A Lot Of Interest
Participate and customers will come?

Type, type, and type some more if you want, but content creation isn’t everything.  In fact, new data – although …