E-Commerce More Competitive in the U.S. Than a Year Ago

The top retailers account for less of the overall spending

Good news for small e-commerce businesses: a new report from comScore finds that the top 25 online retailers account for a smaller percentage of total online sales than they did a year ago. This is U.S. data. 

Are your e-commerce sales up? Let us know in the comments.

The firm has put out its Q2 U.S. Retail E-Commerce Spending report. 

More good news for those selling good online: more people are buying online. 

“The second quarter of 2011 saw a continuation of this year’s solid double-digit growth trends in online spending, well ahead of the rate of growth in consumers’ overall spending,” said comScore chairman Gian Fulgoni.

“As a result, it’s clear that consumers are continuing to shift to the online channel, with almost $1 in every $10 of discretionary spending now occurring online," he continued. "E-commerce’s benefits of convenience and lower prices continue to be the drivers of the shift. At the same time, we are constantly reminded of an overall macroeconomic situation that is not indicative of a strong recovery. With economic growth remaining soft, the unemployment rate stubbornly high and financial markets in turmoil, consumers are less optimistic today than they have been in preceding quarters, which raises concerns for the future. We believe the third quarter will be an important indicator of which direction this economy is really headed and what that will mean for consumer spending.”

Highlights of the report include: 

- The top-performing online product categories were: Consumer Electronics (excl. PC peripherals), Computer Hardware, Computer Software, and Event Tickets. Each category grew at least 15 percent vs. year ago.

– The top 25 online retailers accounted for 66.4 percent of dollars spent online, down from 67.7 percent a year ago and down from a peak of 69.9 percent in Q3 2010, as small and mid-sized retailers continue to regain lost market share.

– The 14-percent growth in the quarter was primarily a function of an increase in the number of buyers (up 16 percent), with 70 percent of all Internet users making at least one online purchase in the quarter.

Social commerce is on the rise as people are getting over their initial fears of this kind of e-commerce.

"It’s natural that people fear change, especially when it comes to technological advances," says Megan at TabJuice, which just put out an infographic on the subject. "However, as history has proven, many of these technology-based fears are unwarranted. From the use of credit cards to online banking and purchasing, these once radical innovations are now staples in our daily lives. Today, there are fears associated with Social and Facebook Commerce when there is no reason for it. As Facebook founder, Mark Zuckerberg says, “If I had to guess, social commerce is the next area to really blow up.”

It will be interesting to see how social continues to shape online retail spending moving forward. Facebook is already playing a bigger role in this area, and Google+ has a lot of potential given its inevitable integration with various other Google products like AdWords, Google Checkout, Google Offers, etc. 

Do you think social media will play a large role in e-commerce moving forward? Tell us what you think.

There are 6 Comments. Add Yours.
  1. I agree with Bill, although there are some issues with trust and on-line security, there are so many new and improved checks and systems in place which reassures the on-line buyer. It will not be long before on-line stores are virtual, allowing for people to essentially try on items from online stores and other Ecommerce UK stores.

  2. Great article!

    Yes, I totally agree that social media has and will continue to play a huge role in online sales. Our sales in July 2011 were almost double from July 2010. The biggest adjustment we made was using our social media accounts to connect with current and new clients. Since we cater to the Globe it’s easy to see a trend in sales and where they are from.

    The US sales are indeed on the rise. Seams many are do it yourself business owners that also work full time. Creating not only extra income but also planning for their future to one day leave their jobs/careers.

    It’s not just people are buying more online. People are also taking their services, products online even more so these days. Most of the websites we create are for those selling products.

    Happy Editing!
    Snerdey

    Follow me on Twitter!

  3. Daniel Tadesse

    it sounds kind of wrong when you ask "Are your ecommerce sales up? I would rather ask Are your ebusiness up? You know there is a difference between business and commerce. I am just wondering why you use ecommerce? As an Ecommerce Managment graduate from San Jose State University, I wanted to get clarification of these terms usage.

    Thanks

    Daniel Tadesse

     

  4. Social media is making a large impact on ecommerce sales and website traffic is on the way up quite abit.

  5. Online purchasing just makes sense for many products.  In the beginning our company had the option of operating a local brick and mortar store but the online opportunites were simply so much greater there was no comparison.  Our overal sales have consistently grown but we would be very limited if we were only selling into our local market.  I expect online sales to continue to grow and the market to evolve.  There are issues of trust, security, returns and support but I think a managed online concern can deal with these issues as they become priorities.  

  6.  It is no surprise that people are choosing to buy online instead of on the highstreet. People are able to get what they want for cheaper and they can do it from the comfort of their own homes. The growth of SEO and social media marketing may also account for the increase in the rise in small business Ecommerce.

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