Yelp Announces The Members Of Its New Small Business Council

Yelp announced a new line-up for its Small Business Advisory Council. The company put a call out to business owners …

Small business owners: 5 ways to go on vacation and not feel guilty about It

Small business owners are never really off the clock. In 2014, the majority of small business owners did not take …

How and Why Periscope Might Make Sense for Small Business

I don’t report on new technology just because it’s hot as much as try to figure out if there’s a …

How to get your marketing noticed
Different approaches lead to different results

How to turn things around

5 Reasons Social Media is Essential for Your Business’s Success

Most businesses and startups make the mistake of focusing on marketing last. They put in on the backburner until they …

4 Non-measurable actions every business should take
Respond to consumers online

Post quality social media content

3 Critical H’s of Successful Web Marketing
Hunkering Down

Heavy Analysis

Tackling social media: don’t do it all!
Understand The Basics

Find Your Audience

New Facebook Feature Helps Businesses With Customer Service
Facebook has a new customer service feature for businesses pages

Page admins can also reportedly search through their existing saved replies

Guide to Using Facebook Business Manager (This Week)

All kidding aside, we all know that Facebook changes the way things work very frequently. Do you remember creating multiple …

Why you need a customer service response road map
Customers Expect the Best, Right NOW

Seek Out Complaints

5 Ways to Make Trust Your Most Important Marketing Asset
Your rep on the street

Who you hang out with

How Small-Business Friendly Is Facebook?
Boost Your Business

Facebook Wants Businesses To Do More

Mobile will disrupt your industry: 3 ways to protect your business

How important is mobile for marketing your business in 2015? If you’ve read any of my past posts, you should …

Facebook Creative Shop Adds New Tools for SMB’s
Small and midsized businesses are vital for the Facebook community

Creative Tips

Don’t Let Your Small Business Become Mediocre
Set clear expectations of performance

Create and communicate a strong company vision

Is your social strategy effective?
How do you determine the success of your social campaigns?

Are you spending strategically?

Why Your Brand Must Own a Single Word
Decide on owning a word

Decisions need a filter

Square Expands ‘Square Cash’ To Business Level Processing
Individuals aren’t the only ones who don’t like checks

ou can claim a $Cashtag in the Square Cash app or by going to

Is Your Voice Matching Your Product?
Factors that will affect your tone of voice

Who you are and what you stand for

60 Ways to Screw Up the Customer Experience
How people become aware of your business and brand

Every business loves referrals

Small Business Franchises Projected To Spend 1/2 Of Their Ad Budgets Online
Franchises are one of the most distinctive SMB segments

Many franchise SMBs work with digital or advertising agencies