New Facebook Feature Helps Businesses With Customer Service
Facebook has a new customer service feature for businesses pages

Page admins can also reportedly search through their existing saved replies

Guide to Using Facebook Business Manager (This Week)

All kidding aside, we all know that Facebook changes the way things work very frequently. Do you remember creating multiple …

Why you need a customer service response road map
Customers Expect the Best, Right NOW

Seek Out Complaints

5 Ways to Make Trust Your Most Important Marketing Asset
Your rep on the street

Who you hang out with

How Small-Business Friendly Is Facebook?
Boost Your Business

Facebook Wants Businesses To Do More

Mobile will disrupt your industry: 3 ways to protect your business

How important is mobile for marketing your business in 2015? If you’ve read any of my past posts, you should …

Facebook Creative Shop Adds New Tools for SMB’s
Small and midsized businesses are vital for the Facebook community

Creative Tips

Don’t Let Your Small Business Become Mediocre
Set clear expectations of performance

Create and communicate a strong company vision

Is your social strategy effective?
How do you determine the success of your social campaigns?

Are you spending strategically?

Why Your Brand Must Own a Single Word
Decide on owning a word

Decisions need a filter

Square Expands ‘Square Cash’ To Business Level Processing
Individuals aren’t the only ones who don’t like checks

ou can claim a $Cashtag in the Square Cash app or by going to

Is Your Voice Matching Your Product?
Factors that will affect your tone of voice

Who you are and what you stand for

60 Ways to Screw Up the Customer Experience
How people become aware of your business and brand

Every business loves referrals

Small Business Franchises Projected To Spend 1/2 Of Their Ad Budgets Online
Franchises are one of the most distinctive SMB segments

Many franchise SMBs work with digital or advertising agencies

Why your marketing isn’t working and how to fix it!
Bankable results

Businesses are the same

Do you have a 3D editorial calendar?
Plan ahead

Integrate the different elements of your marketing

The Tech Trends For Small Business in 2015
Internet of Things

Remember when QR codes were the latest, greatest thing?

Use These Tech Trends In 2015
Internet of Things

Wi-Fi technology will soon take everyday items

Here’s a tactic to turn your challenges into breakthrough results
Acknowledge the urgency of your situation

Take intelligent action

9 ways to reboot your digital marketing for the new year
Here are 9 ways to refresh your digital marketing for 2015.

Audit your customer databases and email lists.

Go for the Big Win with Your Social Media Marketing Strategy
Stay Focused on Your Promotion Efforts

Engage and Promote with Greatness

Speed of Resolution Over Speed of Response is Key to Social Media Success
The Problem With Speed of Response

The Preferred Option of Speed of Resolution