The Difference Between a Social Brand and a Social Business
Are you connecting with the community?
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I don’t like to debate with people because I am not really good at it.  And, for what it’s worth, …

Consumers Don’t Always Want to Be Your Friend
That Doesn't Mean Facebook and Twitter Can't Still be Useful

The Global Web Index from Lightspeed Research recently shared some information about how Americans view brands. The findings offer some …