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Customer Relations

Recovering from an "Overly Successful" Marketing Campaign Syndicate content

Have you had a marketing or promotional campaign fail as a result of being too successful? When a small business embarks on a marketing campaign, it does as any marketing expert would advise and sets realistic goals. But what if those "realistic" goals are exceeded?

Immediacy Key To Web, Real Life Customer Relations Syndicate content

Getting the most from one's online data means looking at Internet traffic much the same as one does every real world meeting and relationship today.

Customer Relations Built to Last Syndicate content

Customer relations can be sticky. The business motto "the customer is always right" isn't always true. Even so, that motto must apply if you want to build a strong relationship with your customers.

Need for Privacy Policies Part Two Syndicate content

We hope that you have at least started putting ideas together for a privacy policy. We previously covered several reasons explaining why you should have a privacy policy on your website and what it should include.

Part One: Need for Privacy Policies Syndicate content

Privacy is a big issue, especially for Web users. Because it is becoming an increasingly big problem, you as a small business owner need to build a trusting relationship with your customers and visitors from the very beginning.
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Need Software For Your SMB? Look No Further!

Last week, WebProNews was privileged to conduct an interview via Skype with Alex Bard, the Vice President and General Manager of Desk.com, about its new cloud-based customer service software. This...
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