SmallBusinessNewz

Google Launches Trusted Stores Program to Reward Online Retailers

With the festive season knocking at your door, searchers are busy looking for the best deals online. However, at the same time they are not willing to buy from unreliable or unfamiliar online stores. Addressing this concern, Google recently launched Google Trusted Stores that will help online shoppers to identify and locate trusted online stores that provide excellent customer service.

The Key to eCommerce Success - A Great Customer Experience

A lot of companies talk about creating great customer experiences, but why is that so few of them actually do? From a customer's perspective, it really does make all the difference. An above and beyond experience is preferred, but even a little bit of courtesy goes a long way.

Overstock.com Seeing Success With Small Business Program

Overstock.com said today that since the launch of its Main Street Revolution initiative in June, it has signed up more than 117 partners and given a boost to small, women, and minority-owned businesses in the U.S.Main Street Revolution is a national marketing and distribution channel for producers of consumer products, providing the opportunity to sell their products on Overstock.com. The Main Street Store averages over 11,000 visits per month.

eBay Promotes Buyer Protection For Small Businesses

eBay has launched a month long campaign to expand consumer awareness of its eBay Buyer Protection program.Launched nationally earlier this year, eBay Buyer Protection covers the purchase price plus original shipping of most purchases on the site.According to a study commissioned by eBay and conducted online by Harris Interactive in September:

Small Businesses Rely On Free Shipping For Online Purchases

Saving time and money is important to small businesses that order their supplies online, and almost all (99%) say free shipping is a key factor when selecting a retailer, according to a new survey commissioned by Staples. Small businesses that order online say it saves them time and money, and nearly half (46 percent) feel that their small business could not operate without this cost-saving benefit.

USPS Aims To Grow Online Retailers Sales Via Catalogs

The U.S. Postal Service is reaching out to ecommerce retailers with a campaign focusing on the power of catalogs with potential to double online transactions and boost revenue 100 percent by creating print extensions of their shopping websites.

Overstock Launches Store For Small Businesses

Overstock.com has launched its new Main Street Store as retail channel for U.S. small businesses. The store is the focus of Overstock's Main Street Revolution Initiative. The store carries over 2,500 products from small and minority-owned business across the U.S. Categories include furniture, jewelry, apparel, and gourmet food.

FSB Calls For Better Broadband Service

One week ago, the BBC published the results of a survey showing that 79 percent of adults worldwide view Internet access as a fundamental right (the figure was 75 percent in the UK).  This may give the Federation of Small Businesses a strong leg to stand on as it pushes for better broadband service for small firms.

Forrester Predicts 10% Growth Rate For Online Retail

There's good news this afternoon for small business owners who sell things online: Forrester Research believes the online retail sector will continue to take off, making the U.S. market alone worth about $250 billion by 2014.

IE8 Incompatibility Still A Significant Issue

The browser wars are, if you haven't noticed, being waged pretty much full force.  Fast new versions of Internet Explorer, Firefox, Chrome, and Opera keep getting released on a regular basis, which is fine, or even great.  Except that many sites aren't compatible with IE8, according to Microsoft.