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Gaining Repeat Customers

By Abby Johnson - Tue, 09/01/2009 - 12:33pm.

According to the global loyalty marketing agency, ICLP, customer loyalty is "the totality of feelings or attitudes that would incline a customer to consider the re-purchase of a particular product, service or brand or re-visit a particular company, shop or website."

News Tags: Management, Marketing, customer loyalty, Customer, Repeat Customers

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