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secret shoppers
Using a "Secret Shopper"
By Chris Crum - Mon, 09/08/2008 - 10:27am.
I had an interesting experience recently, in which I got to play the role of a "secret shopper". My wife's friend is the manager of a store (I won't say what store or what type of store in the interest of anonymity), and she asked us if we would go to the store and evaluate the employees working that particular shift.
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