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How Do Your Customers Know What They Want?
By Mike Moran - Tue, 01/15/2008 - 9:54am.
If you read my post the other day, you understand how I feel about solving your customers' problems instead of just trying to sell them something. Not everyone agrees, however. Perhaps you said to yourself, "This doesn't apply to us. Our customers know what they want."
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Numbers Do Not Win a BattleIn The Chronicles of Narnia Oreius said right before he was heading to war: "Numbers do not win a battle." With this in mind, the amount of submissions do not make a web directory great, but the...
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