SmallBusinessNewz

Social Media Monitoring Tools For Small Businesses

One of my blog reader sent me the following question in response to my blog post, Social Media Analytics Part IAnil, are there any free tools for social media monitoring (twitter) that you can recommend? Tools, that a small business can use until they can justify the budget for one of the mainstream tools?

Creating A Social Media Monitoring Strategy

So I was talking with a peer recently about his online community work, and in that conversation I asked him what his company’s social media monitoring and response strategy entailed. His reply: “Oh, you know, we’re using Radian6….”