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surveys
Online Businesses Pay Attention!
By Chris Crum - Tue, 07/01/2008 - 11:17am.
If you've been reading SmallBusinessNewz for a while, you can probably tell that we can't get enough of the customer satisfaction talk. It is after all, one of the most important elements to running a business.
Small Business Confidence At All-Time Low
By Chris Crum - Mon, 06/30/2008 - 12:57pm.
It's that time again to look at the
Saving Money or Physical Staff Presence?
By Chris Crum - Mon, 06/30/2008 - 10:34am.
A couple weeks ago, a survey was released indicating that many technology workers would be willing to take a 10% pay cut if they could work out of their homes.
Flexibility for Employees Could Mean Money Saved
By Chris Crum - Wed, 06/18/2008 - 10:32am.
An interesting survey was released yesterday indicating that many technology workers would be willing to take a 10% pay cut if they could only work from the comfort of their homes. It's not that surprising considering the current cost of gasoline.
You Know What Your Problem is?
By Chris Crum - Mon, 06/09/2008 - 10:53am.
A study conducted by the National Federation of Independent Business (NFIB) asks the question, "What is the biggest problem facing small business owners?"This is not a question that is easily answered without some thought. Different businesses have different problems, and place higher priority on some of these problems than others. The general consensus, however suggests that business costs are the biggest problem. In particular, health insurance and energy costs.
Why Are Customers Abandoning the Shopping Cart?
By Anil Batra - Fri, 05/30/2008 - 12:58pm.
Shopping cart abandonment is a huge challenge for online merchants. eTailers are constantly struggling to understand how they compare to other eTailers and the reasons of cart abandonment so that they can improve their conversions.Yesterday I came across some interesting survey data that will help shed some light on the average abandonment rates, conversion rate and the main reasons for cart abandonment.Industry averages
Do You Mix Business with Pleasure?
By Chris Crum - Tue, 05/20/2008 - 8:28am.
The economy doesn't seem to be discouraging small business owners from taking vacations.
What About Sales/Marketing Frustrates You the Most?
By Chris Crum - Thu, 05/15/2008 - 9:15am.
What is the one aspect of sales and marketing that drives you absolutely batty? The one thing that just really frustrates you so much, you all but abandon hope of business growth?
Build A Better Customer Survey
By Doug Caverly - Wed, 05/14/2008 - 11:20am.
Imagine having a perfect transaction with another business. Then, the next day, your dinner gets interrupted by a company rep calling to give a 15-minute survey about your experience. We'll assume you're not one of those pests, but there are still some things to consider when creating customer surveys.
What Do You Know About Workers' Comp?
By Chris Crum - Wed, 05/07/2008 - 8:58am.
Do you understand your workers' compensation insurance coverage? If you don't, you're not alone. A recent survey conducted by EMPLOYERS found that 14% of small business owners and executives don't even know who their insurer is. They're spending money on the coverage without understanding how it works. For example, what they get for their premium payments, or why they continue coverage with a particular carrier.
