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Tealeaf
Your Web Site Problems Can Really Cost You!
By Chris Crum - Tue, 09/16/2008 - 10:34am.
Customer Experience Management (CEM) software company Tealeaf recently conducted a survey regarding online customer experiences. The biggest stat to come from this survey is: 41% of online adults click away when they encounter a problem. Many of them go to a competitor. Tealeaf estimates that this represents a $57 billion potential impact to revenue on shopping sites.
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A List of Financial Resources At Your DisposalAs you're probably well aware, the economy isn't in it's best days right now. People and businesses are constantly struggling with finances, and with the battle of saving money as costs rise all...
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