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The survey appears to have been aimed more at larger corporations than small businesses, but I think the information is worth noting for our audience as well, if for no other reason than to get you thinking about how you manage your own documents.

Comments
Great Article
"According to the survey, executives tend to believe that document imaging (converting paper to digital) has the largest impact across a wide range of business goals, such as cost reduction, competitive advantage, customer service, and regulatory compliance. Records management is seen to have the biggest impact on overall efficiency."
Completely agree. There are many advantages to converting to a digital paper trail.
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