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Problem and Solution Marketing


Be the solution part.

I came across an interesting article at Small Business Branding by Ed Roach, who discusses selling your product by marketing through "pain points".

The concept while certainly not a new one is still an effective strategy. Basically, you're just figuring out who  your target market is, and considering what gives them the biggest headaches, and that's your marketing angle.

You need to make them understand that they have a problem, and you are the solution.

It kind of ties into the scare-tactics marketing strategy I touched upon here, but perhaps not quite at such an extreme level. I guess that would really depend on what the customers' problem was.

The point is that customers need a reason to buy what you're selling. If you can make them understand why they need your product, you will have a better chance of making the sale.

Customers don't always realize that they have the problem that requires your solution, even though they do in fact have that problem.

For example, pest control company Orkin offers termite inspections. It is possible that if you had not seen their ad about termite inspections, it would have never even occurred to you that you should have one done. All the while, termites may have been destroying your home from the inside out.

They have presented a problem that you have, and right along with it, they are giving you the solution.

Even if you decide to shop around for the best deal on a termite inspection, they have put the idea in your head, and their business is right in front of you, which even if it doesn't land them a sale directly, it has accomplished some degree of branding in your mind.

Do you utilize this type of marketing strategy when it comes to your business? Do you think it is effective?

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News Tags: Marketing, customers
About the author:
Chris is a content coordinator and staff writer for SmallBusinessNewz and the iEntry Network. Subscribe to SmallBusinessNewz RSS Feeds.

Comments

Highlighting the 'unimagined' need

I was very interested to read your article re... "You need to make them understand that they have a problem, and you are the solution" What is particularly apposite about this statement in relation to my own small business, is the fact that customers cannot envisage the better solution to their problem as this would imply everyone is brilliant 100 % of the time and there would be no room for the eureka movement that translates an idea into a business. But in saying this obvious point, the next problem is how to deliver the salvation message to as many potential customers as possible. One can easily get lost down the n'th page of a web search results list. The big boys jostling for top position with their bog standard offerings are an unutterable pain in the .... Anyhow to see what I am on about check out our website for the world's greatest hooks and hanging devices and you will see what I mean. regards Michael Younger www.3-dhooks.com

Creating a Need

Thanks for reminder Chris.

I get led astray quite easily with all the different marketing tools, techniques and strategies that can be applied to web marketing that I often overlook or forget the basics, "marketing 101" creating a need, show how to satisfy that need  and possible loss of satisfaction if they don't comply.

Problem and Solution Marketing, Chris Crum

Hey Chris:

Your article highlighting Problem and Solution Marketing caught my attention - it really hits the nail on the head: good job!

I find that many marketers approach their prospects with their own selling agenda, then wonder why they so often fall short of their goals. If we focus on the needs and interests of our target market, identify their key problems, speak (write) in language they relate to and present our services directly and effectively as the solution to those key problems, our efforts will be more productive. Everybody comes out a winner.

I liked your article so much, I highlighted it in my blog post of Aug. 14 - Failing Economy No reason To Fear Home Business - and linked back to it. It inspired me so much that I followed up with a "professional problem solver" post on the 15th!

Again, good job, Chris. Your article was short, to the point, highly relative and effectively inspirational to marketers loking to sharpen their skills.

GT Bulmer, StarrBizz.com

 

Hi Chris, I seem to know

Hi Chris, I seem to know this BUT I have NEVER used this. As Sherman said, this post is a welcome reminder. I will make it a point to Test my Landing Page with this Marketing Technique. If I am able to see any noticeable change I will update you guys here.

RE:

Thanks Srish, good luck!

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