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Small Businesses Make Employees Happy


Job satisfaction results in loyalty

Most people have jobs so that they can live and retire in reasonable comfort.  They look forward to weekends, not Monday mornings.  Yet the UK-based Trades Union Congress has found that small businesses' employees are among the cheerful workers out there.

"As well as the highest job satisfaction rate (21% strongly agreeing and 41% tending to agree), small business employees were also the most committed (64%) and loyal (58%) to their organizations," reports the Federation of Small Businesses.

Furthermore, "Employees in small firms also felt most engaged by their employer and reported the most freedom to choose their working patterns.  There were also far fewer reports of bullying in small businesses; lower stress levels and less complaints about long working hours."

Given findings like these, small businesses may have some very real advantages over large businesses offering bigger salaries.  It's especially interesting news at a time when so many people are worried about (and/or being affected by) layoffs.

Any small business owners who are feeling a little desperate could do something interesting like attach the study's results to all of their job application forms.  Or if nothing else, owners can at least pat themselves on the back for creating nice working environments.

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About the author:
Doug Caverly is a staff writer for SmallBusinessNewz.

Comments

Very shortsighted study

"...lower stress levels and less complaints about long working hours." I may agree with the rest of the findings, but this one is far from accurate. Small businesses have a bigger workload and less people to do it. So what happens? The employees of small businesses often have to walk that extra mile, which contributes to higher stress levels and longer working hours to meet all the deadlines. The sad thing is you don't get always rewarded for everything you do because the resources of many small businesses are limited. The best you often get is a pat on the back for a job well done (but some small business owners do not even do that).

Very shortsighted study

"...lower stress levels and less complaints about long working hours." I may agree with the rest of the findings, but this one is far from accurate. Small businesses have a bigger workload and less people to do it. So what happens? The employees of small businesses often have to walk that extra mile, which contributes to higher stress levels and longer working hours to meet all the deadlines. The sad thing is you don't get always rewarded for everything you do because the resources of many small businesses are limited. The best you often get is a pat on the back for a job well done (but some small business owners do not even do that).

Bring value to your business

This may be because the small business employee feels more valued. Maybe the big box employee just feels lost in the numbers and they may not be able to see the value that their job brings to the business. Small businesses may just be a little more flat and/or transparent.

Working for a Small Business Is A Great Learning Experience

My 2nd job was working in Htg & A/C, secretarial/bookkeeping.  With only 9 employees we all had to work very hard to stay in business as there's a lot of competition.  I handled all the office work: answered multi-line phones, scheduled appts, dispatched service calls, prepared bank financial documents and sometimes met with customers to sign after hours, accounts payable/receivable, filed quarterly taxes, ordered parts, filed permit with city and on and on......  Did I feel appreciated?  Yes!  Did I enjoy working with my co-workers?  Yes!  They were the best group of guys and with me being the only girl I had to grow a pretty thick skin.  I still think about and miss them 12 years later.  Did I get paid OT for the extra hours I worked?  No.  Was my job stressful?  Imagine trying to calm an irate customer and work to maintain them as your customer.  Do I regret working for that company for the 7 years that I did?  No!!!  So much of what I had learned I use today and I'm very grateful that I was given the opportunity.  

Working for a small business is a great learning experience.  You learn to work as a team and everyone is counted on to do their job.  It's not for everybody, as you need to have a can do attitude.  Just remember, learning all those necessary skills can only take you further. 

I still think about and miss

I still think about and miss them 12 years later.  Did I get paid OT for the extra hours I worked?  No.  Was my job stressful?  Imagine trying to calm an irate customer and work to maintain them as your customer.  

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