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Over 60 Percent Of Small Businesses Struggling With IT?


Report dishes out Cs, Ds, and Fs

If you've had to restart your computer seven times so far today, or if it takes 68 seconds for you to open a fresh Word document, you may be in good company.  A new report indicates that about one out of every four small businesses struggle when it comes to IT issues.

"Struggle" might be a generous term, actually, since the IT Effectiveness Index Mid-Year Report 2009 indicates that almost one-fourth of businesses deserve a D or an F in terms of IT grades.  Another 37 percent of small businesses are supposed to rate Cs, too.

Much of this seems to have been caused by the recession.  With less money floating around, the concept of blowing more than $1,000 on a machine that sits under a desk (or much more than $1,000 if you're looking at multiple devices or top-tier models) is hard to accept.

But it won't do to let yourself fall too far behind, as a press release stated, "[M]ore than two-thirds of the small businesses responding to the survey indicated that IT and Web commerce are the foundations that enable their business success."

And if you're wondering what, precisely, "too far" is, it may interest you to know that "[t]he ITEI program offers a free online benchmarking tool for small businesses to audit their IT effectiveness, and explore best practices and affordable options and alternatives for improving or maintaining effective IT standards.  In addition, the ITEI will begin providing survey participants with free peer comparisons based on company size and industry."

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About the author:
Doug Caverly is a staff writer for SmallBusinessNewz.

Comments

IT

Yes the recession is responsible for many problems. That is why Obama is trying to help it as much as he can. For now we just need to take it easy. But you need to address IT now since it can cause you to lose money.

That's why we provide afforable services

Often they have limit budgets to spend on their IT, so it is important that we can provide them afforable yet quality services to them. If you ask them to spend 10K on a website, they won't; however, if a website only costs them 1K, they might.

Some companies think upgrading their system is a waste of money

 I wouldn't be surprised to that situation. I worked previously from a multinational company where their windows system on the network (client and server) still runs on windows NT4.0 and the latest autocad software they have is autocad 2000.

People pay for the next best program

Businesses are spending their money in the wrong places. They are using old techniquies in a computer age world, using old equipment, outdated websites and old advertising methods expecting customers to find them it doesnt work like this anymore and the longer you wait the more it will cost you to "catch up"!

Making due

Maybe it's only because I am comfortable with technology that I feel this way but if people jsut research backing up their systems, formatting them and reinstalling their OS - the world would be a faster place.

Of course, I do it regularly on our systems so perhaps that's "easy for me to say" but as most readers likely know - it doesn't always take a new machine, somethings jsut a fresh install and maybe a RAM upgrade or the such will do - at least until the economy improves.

Chris

The problem is not...

with the first PC. The real issue is when you need to upgrade an operating system or an exchange server or something like that. the the cost is about the entire network and not just one system. Manufacturers have been too greedy in the past and have not offered a migration path. Now not many businesses can afford to buy their latest and greatest.

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