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Ads Not Getting Clicked? What's the "Dwell Rate" Like?


Another Metric to Consider

Online advertising is not just about the clicks, as a recent study from marketing firm Eyeblaster clearly illustrates. Users can engage with advertisements without actually clicking through.

In fact, Eyeblaster is even trying to coin a new metric called "dwell time." This is in reference to the amount of time a user "dwells" on an ad. This could mean different things depending on the nature of the ad. It could be how long the ad is viewed if it contains video, how long it is expanded if it is expandable, etc.

As more and more ads utilize rich media for different experiences, it would appear that it is less about the click in many instances.

Gal Trifon"Recent research shows that the lack of suitable metrics is a top frustration for marketers," says Eyeblaster CEO and Co-founder Gal Trifon. "Technology allows us to analyze consumer time spent with display advertising and indicates that consumers intentionally spend nearly a minute with online ads on average. It’s critical to re-evaluate the role of technology and produce campaigns that employ measurable touch-points beyond a click."

According to Eyeblaster's findings:


- Video nearly doubles the average Dwell Time – shows consumers spend 37.7 seconds with non-video in banner ads vs. that of 71.51 seconds

- Dwell Time, which measures intentional active engagement is 8.71% compared to an average CTR for rich media at .35% (Dwell Time shows users are 25 times higher/more likely to spend meaningful time on the ad than click on it)

- Dwell Rate is at its highest in the morning, peaking at 9am, when people are prepared to interact, but for not as long as they are at lunch-time when they generally play with ads for longer durations. The data shows CTR picking up in the early evening, and both CTR and Dwell Rate declining as the evening progresses with a drop at about 8.00pm

- Data reveals messenger ads are the top performing ad format, reaching an average 82.98 seconds compared to rich media rectangles (73.46 seconds), banners (58.71 seconds), and skyscrapers (37.57 seconds)

The point is that the click isn't the only thing that counts. There are other things that maybe you should be looking at to get a more accurate portrayal of an ad's performance.

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About the author:
Chris is a content coordinator and staff writer for SmallBusinessNewz and the iEntry Network. Subscribe to SmallBusinessNewz RSS Feeds.

Comments

Very insightful article

Very insightful article Chris. I agree the "Dwell Time" should also be taken into account as an indicator for the interest a prospect has for your offer.

Just wondering...

I'm just wondering how accurate dwell time really is or is it just something to keep the marketing people content. As a consumer and a web site owner of safety and security products, I'm always on the computer and although ads come across my screen, I may dwell there but I'm not actually looking at the ad. Thanks, Chris.

RE:Just Wondering

It seems as though you may be confused.  Dwell time is the actual time the cursor is truly interacting with the ad itself (not if the ad is just loaded onto the page).  So, the accuracy is going to be extremely close to perfect and even more so with ads that are expandable.  If the ad expands and the reader doesn't choose to interact they will likely move the cursor off the ad and the ad will dissolve. 

Again, it only tracks time the cursor is on the ad and will not count dwell time until a minimum 1 second has passed.  Dwell Rate is the average Dwell time, divide dwell time by # of impressions served gives average Dwell Rate. 

I hope that helps clarify the question about accuracy in tracking. 

NOTE: Eyeblaster tested this with over 42 billion impressions served in the top 300 media markets in the world. 

I'm stoked to see this information released.  I've used it already and my advertisers couldn't be more excited. 

Would be nice to see how

Would be nice to see how well this "dwell time" works and how accurate..

How long is too long?

Surely there comes a point when dwelling over an advert is a sign of disinterest or confusion? If it's of immense interest to the person doing the clicking they'd just click -  or have I misunderstood the concept?

..too long it would seem!

I think I agree with Mr Long - Dwell Time, (Hover Time?) sounds to me like indecision time. Whilst I agree that instant clicking may be a sign of randomness or pooly qualified clicking, a long time spend deciding may be an indication of uncertainty of the value proposition being advertised. Maybe a good sign to re-do the advert?

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