What Not to Do on Your Business Website

Don't Make These Novice Mistakes

While the need for even having a website has come increasingly into question (don’t get me wrong…I still suggest having one in most cases), there are a lot of things to avoid if you are operating one. Frankly, a really bad web site can be worse than not having a website at all.

We were contacted by Yola, with some dos and don’ts for websites, that seemed worth passing on to SmallBusinessNewz readers, particularly those with limited web experience or expertise. Here are a few don’ts from Yola:

- Don’t add music to your site that plays automatically; use a media player and allow users to turn it on and off as they wish!  

– Don’t add objects that flicker and flash; these are harsh on the eyes and can negatively affect people who suffer from certain types of headaches and seizures!

– Don’t use dashes in your domain name – people forget where to put the dash!

– No "Under construction" signs! Don’t publish your site or section until it is complete.

– No junky advertising – it makes your site look cheap and your product less professional!

Designers are well aware of these rules, but let’s face it  – not everybody has the funds for a professional designer, and a lot of small businesses find themselves working with very limited resources and a do-it-yourself mentality. There’s nothing wrong with that, unless customers can obviously tell that’s the case.

In this post, Yola also names the top five sins business websites make without knowing it. They are:

1. Writing content that focuses on features instead of benefits
2. Not making your business website search engine friendly
3. Failing to keep your business website fresh
4. Not having a call to action
5. Making it too hard for customers to buy from you.

These are not bad things to keep in mind. That last one is probably the most important of the list. Usability is imperative. Here are some tips for keeping your customers from leaving your site too early.

There are 6 Comments. Add Yours.
  1. Being that we’re in the template business we have to cater to the demands of the masses or they’ll shop elsewhere. So many times it’s what the owner wants and not what’s best for the business when it comes to their website design.

    I’m going to work this information into our initial meetings with clients as it’s web101 but so many forget these when the clients are insisting on what they want.

    Good call!
    Snerdey

    Follow me on Twitter!
    http://www.twitter.com/snerdey

  2. Great article on how not to screw up your business web site.  :-)   I’ll be sharing this with my networks today!Even though my company does marketing and custom design, it can still be hard to break clients out of the "pretty flashing lights" and "play a different song automatically on every page" mentality.  The only way to combat it is to share best practices, like these, and show them how wonderful their sites could be without their suggestions.  Like Snerdey said, though, it’s definitely a balance.

    @inspiredmedia1

     

  3. Gil

    Excellent article.  However, the last point about making it too difficult for customers to buy from you is fine if you sell directly over the internet.  However, this point doesn’t address those businesses that are service providers, in my opinion.

  4.  "Failing to keep your Website fresh" will hurt you in the Search Engines.  Use a blog, RSS Feeder or have a weekly Sale so the content is updated, changing and "fresh".

  5. fantastic article Chris, Thanks.

     

  6. Perhaps the most important — and inexpensive — strategy is to rank high for your preferred keywords on the main search engines in "organic" or "natural" searches (as opposed to paid ads).

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