Why You Need to Be Careful with Price Promotions

Although they can be great, they can also be harmful

Because businesses know that consumers love low prices, they often get the wrong idea about price promotions. The belief that businesses are supposed to make consumers happy only adds to this misconception. Although price promotions aren’t negative on their own, they can be damaging if a business isn’t careful.

As pointed out in the video above, price promotions can become a problem when they are used as a business’s sole strategy. When this happens, consumers, first of all, become accustomed to low prices. Instead of buying an additional item at full price, they wait until it goes on sale.

If this continues, over time, the business may end up spending more than it is bringing in. While volume is great, it can never substitute profit. Also, when businesses push price promotions above all else, it often sends the wrong message to both consumers and the competition. It gives them the impression that you’re struggling or that the quality of your products or services is low.

Most businesses that exclusively use a price promotions strategy depend on consumers to purchase the regularly priced items as well. But, what if they don’t? That’s the problem.

Most times, consumers know that if they wait a little bit, they can get other items on sale. On the other hand, they might move to a competitor since the competition often steps in with a counter promotion. The competition also often matches a business’s sale price, which further hurts the price promotions strategy.

Ultimately, a price promotions strategy works better when it is used in conjunction with other promotional tactics. If businesses reach consumers at all price levels, they create a broader appeal. Also, they should have sales, but they need to give customers a sense of urgency with their other items. In other words, the customers should understand that, if they wait for an item to go on sale, they might miss out on the produce or service altogether.

Using multiple strategies helps push a business’s quality, selection, and service. As a result, consumers are more likely to come to your business even when a sale isn’t going on.

There are 3 Comments. Add Yours.
  1. Any price promotions are very effective promotial activity any business can do especially now that the economy is on a down-turn, cutting prices to allow more consumers to buy goods and services are a good way to make people spend more.

    The down-side is that more and more businesses thinks it’s the secret to success when it is not, there’s no better way to promote services and products than to make sure what they are offering is of top quality in the first place. Spending on coupons, price drop promotions and deals are only good to widen audience and reach, to allow their presence to be felt by people who doesn’t know them and encourage them to visit their place or atleast build some curiosity.

    After the getting to know period, it’s always the quality (or lack thereof) of service/products that stick to the customers mind after the experience. Then, word-of-mouth (thru social sites) will either make or break a business.

    Daily deals, promotions, coupons and any other forms of price promotions are generally good as long as businesses build first the quality service/products expected of them.

  2. If you lower various product prices throughout the month, then your customers will pick up on the behavior.  They will come to know that if they wait long enough, one of their favorite products will go on sale. 

  3. You are very correct! 

    Price promotions are important to bring in customers but not being careful about the promotion can be devistating.  In our business of water ionizers, we mostly have one time, new customers because the item’s we sell are extremely high quality and last a lifetime so we rely on promotions to stand out from the flooded crowd of competition.  If we were not careful on the promotions we offer for water ionizers then we’d be loosing out.  There’s a happy balance that every business needs to calculate when pondering price promotions.

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